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Join host Paul Shapiro as he talks with some of the leading start-up entrepreneurs and titans of industry alike using their businesses to help solve the world’s most pressing problems.

Aug 1, 2020

Maybe you own some things from Goodwill or at least have donated unwanted items to them. But when you think of Goodwill, what comes to your mind? 

Maybe you think it’s just a chain of thrift stores selling used goods. Turns out, not true. Goodwill is actually a nonprofit organization focused on helping the homeless and others experiencing hard times. And it just turns out that the charity happens to fund its good work for the less fortunate via a chain of used goods stores at which you’ve probably shopped. 

In other words, the public-facing stores you see all the time are just the revenue-generating engine for this charity to do its good deeds.

It’s a fascinating business model, and on this episode we’ve got Goodwill exec Lori Dearwester to tell us how it all works. If you’ve ever wondered what happens when you donate a bag of goods to Goodwill, what happens to the things that don’t sell, and what happens if you try to reclaim a donated item, this episode will answer all your questions. 

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